Talk to a real person
Every message is read by a member of our support team — not a bot. We answer within one business day, Monday to Friday.
Email: [email protected]
Hours: Mon–Fri, 9:00–17:00 (PT)
Orders: include your order number for the fastest reply.
Tracking a parcel? Your tracking link arrives by email at dispatch. See the shipping policy for delivery windows.
Returning something? The return & refund policy explains the 30-day window in plain terms.
Quick question? Most answers already live on the FAQ page.