Last updated: 12 September 2026
This Privacy Policy explains what personal data Kream Ohmz Store collects, why we collect it, how long we keep it, and the rights you have over it. It applies to the website https://kreamohmzstore.com and to orders placed through it.
1. Data we collect
- Order data: name, billing and shipping address, email address, phone number (optional), items purchased, order value.
- Account data: if you register, your name, email and encrypted password.
- Support data: the contents of messages you send us, including any order numbers you include.
- Technical data: IP address, browser type, pages visited and referring site, collected via server logs and cookies (see section 5).
- Payment data: handled entirely by our payment processors. We never see or store full card numbers.
2. Why we use it (legal bases)
- To fulfil your order — processing, payment, shipping, tracking and returns (contract).
- To provide support and respond to your messages (contract / legitimate interests).
- To meet legal duties such as tax and accounting record-keeping (legal obligation).
- To improve the site through aggregated, anonymised analytics (legitimate interests).
- To send marketing emails only where you opted in; every email contains a one-click unsubscribe (consent).
3. Who we share it with
We share the minimum necessary with: our hosting provider; our payment processors; our shipping carriers (name, address, tracking contact); our email service provider for order and marketing mail; and Contact Form 7 / our mail system for support messages. We do not sell personal data. Where processors are outside your country, we rely on appropriate safeguards.
4. How long we keep it
- Order and invoice records: as long as tax law requires (typically 7 years).
- Support messages: 24 months after the last reply.
- Marketing consent: until you unsubscribe, then we keep only a suppression record.
- Server logs: 90 days.
5. Cookies
We use strictly necessary cookies (session, cart, checkout security), preference cookies, and privacy-friendly analytics cookies. You can block cookies in your browser; the store checkout requires strictly necessary cookies to function.
6. Your rights
Depending on where you live (including under the GDPR, the UK GDPR, Canada’s PIPEDA and Quebec’s Law 25, and the CCPA/CPRA in California), you may have rights to: access your data; correct it; delete it; restrict or object to processing; data portability; and withdraw consent at any time. To exercise any right, email [email protected] with the subject line “Privacy request”. We respond within 30 days. You also have the right to complain to your local data-protection authority.
7. Children
The site is not directed at children under 18 and we do not knowingly collect their data. If you believe a child has provided us data, contact us and we will delete it.
8. Security
The site is served over TLS, payment data is tokenised by our processors, and administrative access is restricted and two-factor protected where available. No system is perfectly secure; if a breach affecting you occurs we will notify you and regulators where required.
9. Changes
Material changes will be flagged on this page with a new “last updated” date.
10. Contact
Data controller: Kream Ohmz Store. Privacy questions: [email protected] or the contact page.